1,The main board research and development by ourselves, strong stability efficient operation and owned efficient and stable system program,improve circuit work efficiency and long service life. Any requirements for program can face to our engineer for custom-made functions etc.
2,All the material based on high quality, such as the machine cabinet, the crane and the coin collector etc.
3,The most important which we added the auto adjust of grip, is convience for game setup.
4,Hight quality colorfur crane, ensure the quality and looks very beautiful.
1. Voltage is different in our country. What do we do?
No worry. We can make it 110V, 220V, 380V to meet different countries' standard.
2. How long will your products last?
All machines are built with brand new high quality components. So the machines are all in long life-span over years, and less fault problem. Customers can get payback soon and make profits for many years.
3. Do you offer English manual? Can you help with installation?
Of course,We will offer the English manual for you. And our technicians will guide you online patiently. It's not difficult. Please do not worry.
4. Do you offer after service, even in our country?
Yes, this is an important support. We guarantee 1 year warranty + lifetime technical support. Our technicians can also come to you in person if you need technical help, as long as their expenses are covered.
5. We want different games. Can you do that for me?
We have 10 years experience in game industry. We have served for more than 1000 game centers in over 100 countries,we can provide case reference and machines recommendation for customer.
6. How do you guarantee the quality of your products?
"quality is the life" is our company's policy . We have a high quality control on the manufacturing procession.All the machines will be tested at least 48 hours before shipping. All of our machines have the CE certificate.
7.What's the guarantee?
We offer 12 months warranty, lifetime maintenance,we offer 7*24 hours technical support services.We can give free new machine if the machine cannot repair due to the quality problems,and if it still has problems after operation in three times update,we can refund you the money.
8. Do you offer site design services?
Yes dear, we offer the customers with a complete proposal include market research,project planning, project design, theme decoration, operations management and site earnings.
7. Do your company have the certifications that are required for use in our country?
Our game machines is CE certified and our factory is SGS audited. If you require any additional qualifications, do tell our sales team, and we will help to get them.
8.I can't find a certain product that I really want, can you help me?
Yes,in order to give you the best recommendation, please offer the basic information include site area, side position, estimated amount of money invested,the main consumer groups and percapita spending power.
